Return Policy
Return Policy
We want you to be satisfied with your purchase. If you need to request a return, please contact us at service@syniapsebio.com before sending any item back.
Return Window
Return requests must be submitted within 30 days of delivery unless otherwise required by applicable law.
Return Conditions
Items must be unused, in the same condition received, and returned with original packaging and accessories when applicable. We may refuse returns that are used, damaged after delivery, incomplete, or sent without authorization.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, contact us within 7 days of delivery with your order number and photos. We will review the issue and provide next steps.
Refunds
Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider.
Return Shipping
Customers may be responsible for return shipping costs unless the return is caused by our error or a verified defective item.
Business address: TOBAR CONSTRUCTION
5005 Powder Mill Rd
Beltsville MD 20705
United States
Email: service@syniapsebio.com